NEWS

Qantas to enforce dress code at Qantas Club airport lounges

Qantas is clamping down on poorly-dressed passengers at its airport lounges, with the airline announcing it will be more rigorous in enforcing “minimum smart casual dress guidelines” at Qantas Club and Qantas Business Lounges.

From April 1, travellers visiting Qantas lounges at Sydney, Melbourne, Brisbane, Canberra, Perth and Adelaide airports will need to ensure they’re suitable togged up, or risk being turned away at the front desk.

“Entry may be refused at the discretion of the lounge staff if visitors do not meet the appropriate standard”, the airline says.

“Lounge staff will use their discretion to determine if a visitor to the lounge meets our smart casual dress guidelines.

A Qantas spokesperson told Australian Business Traveller that customers entering these lounges “will receive a friendly reminder about the smart casual dress guidelines that apply.”

Qantas has always listed a ‘smart casual dress standard’ in its terms and conditions, with singlets, bare feet, rubber thongs “and clothing with offensive images or slogans” in most cases considered unacceptable in the capital city lounges.

“The dress guidelines for our lounges are the same as most restaurants and clubs” the Qantas spokesperson said.

“The vast majority of our members meet and exceed the guidelines, but we have had some feedback from customers that they want to see those guidelines apply to everyone.”

Until April 1, signage will also be displayed at the entry of each lounge reminding travellers of the guidelines.

Workers wearing high-visibility vests will not be affected by the dress standards.

Story credit to Australian Business Traveller.